The post Top 5 Benefits of Using Okappy Portal+ to Grow Your Business appeared first on Okappy.
]]>Okappy Portal+ is a business to business workforce management platform. It applies social and market networking technology to a real business need. The need of communicating and collaborating with employees, subcontractors and customers, who are often at different locations – now more than ever!
We take a look at the top 5 benefits of using Okappy Portal+ to help forward looking and dynamic companies grow their businesses.
Often job information is copied from one company’s system into another. This increases costs and administration. It also increases the risk of errors with jobs getting missed and invoice disputes. But Okappy Portal+ keeps all the job information in one place with no need to copy and paste between different systems. You can connect to your subcontractors and send them the job details with one click. Say goodbye to the days of resorting to email or whatsapp to get a subcontractor to do work!
Because duplication is dramatically reduced, the chances of missing job information also reduces. Information flows seamlessly from the order maker right down to the end engineer. Whether they work for your company, for your subcontractor or for your subcontractor’s subcontractor. Instead of scrambling for lost paperwork or digging for that one email attachment sent 16 months ago, all the job details are easily traceable on Okappy Portal+.
With one connected platform, everyone can see what is happening in real–time. This means you don’t need to chase your subcontractor. And they don’t need to chase their employee or subcontractor. Everyone knows what is happening as it happens on Okappy.
Did you know that the amount of time for invoices to be paid when raised one week after the work is completed doubles compared to when an invoice is sent off straight away? Ideally, an invoice would be sent the minute the job is completed, while the job details are still fresh in everyone’s head and to ensure a client’s payment run isn’t missed. But not everyone is on top of their accounting and admin – and spending more precious time on it isn’t the answer either.
Okappy Portal+ automatically notifies users when a job is complete and allows them to create an invoices at the click of a button. This level of automation means that you can not only send invoices as soon as a job is done, but improve cash flow for the whole chain of work.
In 2017, a Gartner report predicted that by 2020, 40% of field service work will be done by engineers or technicians who are not directly employed by their organisation. In 2021, outsourcing work to third party service providers is a widespread strategy for organisations operating in this sector.
And the changed working landscape brought about by Covid-19 has only accelerated the need for more remote and flexible set-ups. But how can customer service be assured if the person seeing your customers is not employed by you?
With Okappy Portal+, you can easily connect to your customers and subcontractors from the dashboard. Once connected you can receive jobs from your customer, allocate them to your employee or subcontractor, and ensure they are updated in real time. Okappy Portal+ also tracks the whereabouts of all employees, contractors and subcontractors with it’s radar feature. This means that you can give customers real-time information as to where the individual service engineer, technician or installation team member is. The app also gives field engineers the ability to upload photos and videos to improve transparency and ensure they’ve delivered a quality service.
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To sum up, Okappy Portal+ gets rid of duplication, excessive admin, ensures your jobs are updated as they happen and allows you to raise your invoice at the click of a button. To find out exactly how this happens, join our webinar ‘Using The Network To Grow Your Business (The Network Approach)’ on Wednesday 23rd June 2021.
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]]>The post 5 Reasons To Invite Your Returning Customers to Okappy appeared first on Okappy.
]]>Read on to find out the 5 reasons why you benefit from inviting your connections.
As a market network, Okappy aims to combine the benefits of job management software with a social network and a walled marketplace. This means boosting your profile, improving communication and extending your reach to the market in order to help companies better manage their jobs. Inviting your connections to onboard with Okappy will help to streamline the chain of customers and subcontractors you are a part of. Your customers and subcontractors will likely already have their own system in place for managing jobs, however there are endless benefits of being a part of Okappy’s growing market network! We take a look at 5 reasons you should consider inviting your connections to Okappy.
1. Cuts Out Unnecessary Admin
Having multiple different job management systems in place within each company involved in a job leads to a certain amount of administration and duplication. This duplication escalates as more subcontractors are involved in each stage of the job and creates inefficiency in the network. If your customers and subcontractors are also on Okappy, the chance of administrative duties being duplicated by various parties will be reduced. When a job is sent and received, most of the details will have already been input onto Okappy. Overall, this looks like less work for you and further opportunities to streamline your wider operations.
2. Healthy transparency
Transparency improves trust and relationship between workers. A culture of healthy transparency will encourage an honest working environment where there are good levels of communication. If all your work contacts were using Okappy, all the necessary information you’d need for a given job or project would be right there. This way, there’s less of a chance for information to go missing and the history of a job is easier to trace. Each update that your engineer does is instantly visible to your customer, so there will be no more chasing up to see what’s been done!
We respect that you may have certain details that you won’t want to disclose to everyone. So that you don’t have to worry about giving any of your secrets away, the view that your customers see isn’t exactly the same as the details you see. Customers can only view their jobs assigned to you and not all your listed jobs. As the company you may want to hire a subcontractor for a specific job. When customers view the job they will only see that a job is assigned to the company they are paying, rather than the name of the exact employee or subcontractor. Similarly, with the job type customer’s will only see “from connection” whereas, the company may set it to “job sheet” or else.
This difference also applies to when changes are made to jobs by clicking into the “view change log” button on the bottom right of the job details page. As the company, you will be able to view the name of the specific employee or subcontractor that has made the changes, whereas the customer will only be able to see that the job has been updated by their “connection.”
3. Emails and Phone Calls
You will have less phone calls coming through and email threads to keep up with. This is because customers can log in and see instant updates from their engineers as they do the work. They’ll be able to get the information they need themselves without having to email to ask for a copy of the job sheet and invoice. Okappy also has instant messaging features built in so you can directly contact your employees from your desktop rather than having to duplicate information in another messaging app on your phone. With improved transparency and access to information, the risk of misunderstandings occurring in the communication trail is dramatically reduced.
4. Speeds Up the Process
If your customers and subcontractors are also using Okappy, then communication between businesses is far quicker. If a customer sends you over a job, or if any updates are made, you will see it instantly. Contact details are kept up to date in real time. If a customer changes their contact details, this automatically changes for you as well, so no more sending information to the wrong place. This also works for the invoices. You’ll both get paid quicker, disputes are resolved sooner and no more “invoices lost in the post.”
As soon as information has been updated, it is accessible instantly on Okappy, so there’s no more time spent waiting to hear back! Improved communications, increased access to information and more transparency all work together to speed up your job management process.
5. Business Growth
Our aim is to help the best businesses revolutionise the way they work. The more links in the chain that are added to Okappy’s growing network, the more your processes will become streamlined. This means you will have more time to focus your energies on the areas of the business that really need attention from you!
Invite your customers onto Okappy and you not only benefit from the reasons above, you can now also earn a referral bonus. Check out our referral page for more info.
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]]>The post China Business Forum 2017 appeared first on Okappy.
]]>Join Okappy at the London Business School (LBS) China Business Forum. May 20th, 2017 at The Merchant Taylors’ Hall, 30 Threadneedle Street, London EC2R 8JB.
The LBS China Business Forum (CBF) is one of the largest student led, China-focused forums in Europe. It attracted 300+ audiences in 2016, over 80% of whom were from professional communities outside of LBS.
Distinguished past speakers include Mr. WANG Shi (Founder of Vanke) and Mr. KWAN Savio (former President and COO of Alibaba).
Initiated in 2012, CBF is a one-day event with thought-leaders from business, politics and academia from both China and UK. It offer participants opportunities to LEARN, DEBATE and NETWORK with both Chinese and world leaders.
The 2017 LBS China Business Forum has a strong focus on innovation and its strategic importance in driving growth and collaboration between China and UK. For the first time, CBF will feature a special Tech Demo to allow forum attendees to touch and feel tangible innovative products and have face-to-face interactions with start-ups at all stages.
Okappy will be showing off its market network and inviting delegates to compete for prizes and the recognition of being the “fastest finger in London”.
We ran a competition at the event. It was supposed to be like those famous horse vs people competitions where we pitch our job management network against the best that paperwork can throw at us. Unfortunately no one wanted to actually write their information on paper jobs sheets which I guess is testament to the ease of use of the Okappy app on mobile devices compares to having to pick out a pen and write our your answers.
It was a good example of our technology with live scores being instantly updated on the Okappy job management dashboard and available for everyone to see.
The final results are shown the table below. Each “contestant” received the chance of an Okappy branded cupcake although as the demo was held after lunch, take up was not as great as expected.
Name | Job sheet format | Time |
---|---|---|
Richard | iPad | 64 seconds |
Donald | iPad | 1 minute 20 seconds |
Potential Investor | iPad | 1 minute 40 seconds |
Linda | iPad | 1 minute 54 seconds |
Xihao | iPad | 2 minutes 20 seconds |
Howard | iPad | 2 minutes 30 seconds |
Lena | iPad | 3 minutes |
Nadeem | iPad | 3 minutes |
Lindsay | iPad | 3 minutes 10 seconds |
Zhiyi | iPad | 3 minutes 30 seconds |
Richard | iPad | 3 minutes 50 seconds |
Store deliveries | iPad | 4 minutes |
Gerry | iPad | 5 minutes 3 seconds |
Steve | iPad | 5 minutes 20 seconds |
Angel investor | iPad | 6 minutes 20 seconds |
Track record of offering world class graduate level education in business, with flagship MBA, EMBA, Master in Finance, and Master in Management programmes
Boasting the most internationally diverse student body with a fast-growing Chinese student community
Extensive and strong alumni network in UK and around the globe
London Business School has been ranked the top Business School in Europe as per the Financial Times Ranking 2016. Its LBS Masters in Finance Programme has been ranked number 2 and its LBS Masters in Business Administration (MBA) has been ranked third.
The largest regional club at LBS with over 2,700 members, including current students, alumni, and exchange students
Acting as a bridge between China and UK to promote cultural and educational exchanges and greater business opportunities
One of the most active student clubs, with annual signature events such as China Business Forum and China Treks
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]]>The post Pick the Best Strapline for Okappy appeared first on Okappy.
]]>Okappy is a market network that provides a platform for companies with remote workers to connect to each other, send and receive jobs and share the status of those jobs in real-time as they are updated by their engineers in the field.
Our mission is to make your working life easier, eradicate paperwork and reduce the need to constantly call your employees or subcontractors to find out what is going on with your jobs. You can find out more details about Okappy Job Management.
We want to sum this up in our strapline and have come up with the following suggestions.
Work, Simple
No more paperwork
Communications, Simple
Job management made easy
Be Okappy at Work
Work Okappy
You can find out the result from here.
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]]>The post Okappy Launches its Market Network for Tradespeople appeared first on Okappy.
]]>Find out more about Okappy’s unique job management software
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The post Okappy Launches its Market Network for Tradespeople appeared first on Okappy.
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