Top 5 Benefits of Using Okappy Portal+ to Grow Your Business

Okappy Portal+ is a business to business workforce management platform. It applies social and market networking technology to a real business need. The need of communicating and collaborating with employees, subcontractors and customers, who are often at different locations – now more than ever!
We take a look at the top 5 benefits of using Okappy Portal+ to help forward looking and dynamic companies grow their businesses.

Often job information is copied from one company’s system into another. This increases costs and administration. It also increases the risk of errors with jobs getting missed and invoice disputes. But Okappy Portal+ keeps all the job information in one place with no need to copy and paste between different systems. You can connect to your subcontractors and send them the job details with one click. Say goodbye to the days of resorting to email or whatsapp to get a subcontractor to do work!

Because duplication is dramatically reduced, the chances of missing job information also reduces. Information flows seamlessly from the order maker right down to the end engineer. Whether they work for your company, for your subcontractor or for your subcontractor’s subcontractor. Instead of scrambling for lost paperwork or digging for that one email attachment sent 16 months ago, all the job details are easily traceable on Okappy Portal+.

With one connected platform, everyone can see what is happening in real–time. This means you don’t need to chase your subcontractor. And they don’t need to chase their employee or subcontractor. Everyone knows what is happening as it happens on Okappy.

Did you know that the amount of time for invoices to be paid when raised one week after the work is completed doubles compared to when an invoice is sent off straight away? Ideally, an invoice would be sent the minute the job is completed, while the job details are still fresh in everyone’s head and to ensure a client’s payment run isn’t missed. But not everyone is on top of their accounting and admin – and spending more precious time on it isn’t the answer either.
Okappy Portal+ automatically notifies users when a job is complete and allows them to create an invoices at the click of a button. This level of automation means that you can not only send invoices as soon as a job is done, but improve cash flow for the whole chain of work.

In 2017, a Gartner report predicted that by 2020, 40% of field service work will be done by engineers or technicians who are not directly employed by their organisation. In 2021, outsourcing work to third party service providers is a widespread strategy for organisations operating in this sector.
And the changed working landscape brought about by Covid-19 has only accelerated the need for more remote and flexible set-ups. But how can customer service be assured if the person seeing your customers is not employed by you?
With Okappy Portal+, you can easily connect to your customers and subcontractors from the dashboard. Once connected you can receive jobs from your customer, allocate them to your employee or subcontractor, and ensure they are updated in real time. Okappy Portal+ also tracks the whereabouts of all employees, contractors and subcontractors with it’s radar feature. This means that you can give customers real-time information as to where the individual service engineer, technician or installation team member is. The app also gives field engineers the ability to upload photos and videos to improve transparency and ensure they’ve delivered a quality service.
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To sum up, Okappy Portal+ gets rid of duplication, excessive admin, ensures your jobs are updated as they happen and allows you to raise your invoice at the click of a button. To find out exactly how this happens, join our webinar ‘Using The Network To Grow Your Business (The Network Approach)’ on Wednesday 23rd June 2021.