David had a number of vehicles travelling across the UK every day, however as his fleet grew it was becoming increasingly difficult to manage all his trucks and drivers. Regulations such as the Working Time Direct, were putting even more pressure and burden on his business, leading to much more paperwork and less time in the day to sit back and think about the bigger picture.
David was also seeing increasing congestion at ports and longer waiting times whilst his trucks were processed, leading to fines and penalties for late delivery, even though he was doing all he could to arrive at the port on time.

• Okappy provided units in each vehicle, and combined with a central web-based control centre,
• David can see his network and their location at a glance
• David can instantly see the latest location of all his vehicles, down to street level
• He can easily see the current driving and working times for each vehicle
• David can see the working times along with the last week’s totals, meaning he knows instantly if he can allocate a job or whether a driver needs a break
• Gets alerts when any of his vehicles have entered or left a specific area, such as a port, a client’s depot or even a junction on the M25!

Using Okappy has led to a number of improvements for David’s transport business. His customer service level has increased dramatically as he is now able to confidently inform a customer of the location of a delivery. He can also prove arrival times at the port, so has been able to pass back fines which were due to port congestion rather than late delivery. Vehicle tracking has also improved morale among David’s drivers as they can focus on the road, rather than being distracted and stressed out by regular phone calls.

More examples

Check out other examples of how Okappy can be used to benefit your business.