A job management app for fire & security companies

The Problem

Karen had workers all over the country on her customer’s sites, installing and maintaining fire and security alarms. They were also responsible for checking and resetting alarms if they had been activated.
Given the risk of working at remote and potentially dangerous locations, it was really important for Karen to make sure she had adequate processes in place to ensure the safety of her lone workers. This meant either ensuring two people were on site, or at the very least keeping close contact with regular phone calls. It was costly, inefficient and kept Karen awake if calls were made during unsociable hours – which happened a lot!

How Okappy helped Karen’s business:

Karen uses Okappy to check the location of her staff
She can send them job details quickly and easily on their mobiles
Communicate via instant messaging resulting in less phone calls
Ensure the office is immediately notified if any of her lone workers get in to difficulties

The result!

Using Okappy has given Karen the peace of mind that she really needed! She now knows exactly where her staff are, and is confident of their safety when working alone. She can send them jobs easily and communicate efficiently, resulting in less phone calls and less mileage for her staff as they don’t have to come back to base to pick up new jobs. Plus Karen can get a good night’s sleep!