Resetting the Okappy Monitor app
richard@autoalert.me.uk2020-10-22T21:27:11+01:00You can reset the Okappy Monitor app from within the app or from the login page. Read on to for step by step instructions on resetting the app
Troubleshooting – I cannot see my jobs
richard@autoalert.me.uk2020-10-05T12:04:24+01:00Trouble shooting guide to help if you cannot see your jobs when logged in to the app on iOS, Android or the mobile web.
Troubleshooting – Subcontractors cannot see my jobs
richard@autoalert.me.uk2020-10-05T12:02:24+01:00Troubleshooting advice for if your subcontractor can't see your jobs
Troubleshooting – device tracking
richard@autoalert.me.uk2020-10-05T12:03:48+01:00Trouble shooting guide If your device is not tracking
Resetting your password from your mobile device
richard@autoalert.me.uk2020-07-02T10:54:11+01:00Find out how to reset your password from the Okappy mobile app on iOS or Android
Troubleshooting – Job updates not being received
richard@autoalert.me.uk2020-06-12T20:59:41+01:00Troubleshooting advice for when a device cannot send or receive data
Troubleshooting – Photos have not been received for a job
richard@autoalert.me.uk2021-06-22T20:34:39+01:00Troubleshooting advice for photos not being received on a job