Rob hires out fork lift trucks to businesses across the UK. However they are notoriously easy to steal, and Rob was finding it a real problem for his business. They all look very similar, are easily accessible and have very few security features. Unfortunately this meant the only effective way for Rob to reduce the risk of theft, was to simply not hire out his fork lift trucks to smaller companies, or those he hadn’t worked with before. It certainly wasn’t ideal, and it was beginning to damage his reputation.

• By providing an Okappy GPS Tracking Unit with each forklift, Rob can check the locations of his vehicles quickly through his mobile or on his computer
• Rob set up alerts to tell him if a battery was going flat, so he could deal with it immediately
• Rob also set up alerts to tell him if a customer has attempted to move a forklift away from its authorised location

Rob now hires his fork lift trucks to smaller customers, and customers he hasn’t worked with before, with real confidence! He knows that if a problem arose he could find his vehicles easily, which has given him real peace of mind and means he can offer shorter hire periods. His customer service has improved too, as he can offer additional services such as a quick response if a battery is running low.

More examples

Check out other examples of how Okappy can be used to benefit your business.